Should the indoor coil in the newly installed cooling system fail or crack within the first ten (10) years, [five (5) years on a "Better" system, one (1) year on a "Good" system and it does not apply on Basic system] of ownership from the date of our installation, we promise to remove the "lemon" and install a completely new indoor unit - at no cost to you.
Best (10) Better (5) Good (1) Basic (0)

The compressor, indoor coil and the heat exchanger are major components and the "heart, lungs and soul," respectively, of your comfort system, and should one or both of them fail while under warranty, we won't put the proverbial 'band-aid on an axe wound.' We will replace the entire defective unit [ten (10) years "Best, [five (5) years "Better," one (1) year "Good," 0 years "Basic" units] with a brand new piece of equipment to ensure your peace of mind and worry-free operation.

Further, if a minor component fails during the first year of ownership after our installation, the manufacturer will provide the replacement part at no charge. You would normally have to pay for the labor to have the new part installed, but we will install the part at no additional charge to you for one year no matter which system you select.

If you've ever bought a "lemon" before, you'll truly appreciate our commitment to your long-term satisfaction.

Should you ever be the unfortunate 1.5%, you can rest assured; we will replace your furnace or condensing unit... and even apologize for the inconvenience! No one else will make a pledge that strong.